Paloma Living ships worldwide, excluding Australia.
WHERE WILL MY ORDER BE SHIPPED FROM?
Your order will be shipped from Sydney, Australia.
WHEN WILL MY ORDER BE FULFILLED/ DISPATCHED?
Although we strive to dispatch orders as quickly as possible, our fulfillment team requests that you allow 1-3 business days for orders to be fulfilled. An email will be sent to you once the tracking number for your package has been assigned. Please note we do not typically fulfill orders over the weekend.
After 7 business days, if your order still indicates that it has not been fulfilled, please contact us directly and we will investigate.
All our orders are sent with EXPRESS services; we use DHL EXPRESS and Australia Post.
HOW CAN I CHECK THE STATUS OF MY ORDER?
You can view the status of your order by logging into your account and selecting "View My Order Status". In doing so, you can track the status of your order and determine when your package has been shipped.
